416-519-5199
LinkedinTwitterMail
Team Fitness Tool by KinectTeam Fitness Tool by Kinect
Team Fitness Tool by Kinect
Team development made easy.
  • Overview
    • Why it works
    • The Team Fitness Test
  • Resources
    • Books
    • Videos
    • Blog
  • About us
    • Visit Kinect
  • Request a Demo
Menu back  

Mending Broken Windows Will Help Your Team Succeed

February 26, 2015Blog, Free Team Tools, TeamFitnessBlogBy Nicole Bendaly

Broken windows is a theory in criminology that suggests that if you let little things go they become bigger ones. The theory is based on the observation that the existence of broken windows in a neighbourhood frequently is found in association with other signs of general social fragmentation and disorder, such as property neglect, disrepair, abandoned cars, litter, and graffiti.

In the absence of a sense of community order and control regarding such signs or signals, there appears to be a tendency on the part of local residents to increasingly ignore or even tolerate lesser criminal acts, such as drug use and petty crime.

Essential Leadership Practice: Repairing Broken Windows

When it comes to team effectiveness, broken windows are behaviours or attitudes that are not appropriate and go against the team’s goals and values that are being ignored. A team’s broken windows are ignored because perhaps the leader and team members feel that they are “little” things compared to other priorities, or they hope that they will eventually go away if left alone, or because they do not know how to repair them.

A broken window in one team might be disrespectful behaviour, in another failure to follow through on commitments. Organizational broken windows take on many shapes but ignoring them leads to the same outcome. A broken window when ignored sets a low standard of behaviour which discourages committed team members and encourages others to behave as they choose rather than as would be best for the team and the patient. A couple of broken windows can be the beginning of a downhill slide if left unrepaired.

Subscribe the Kinect mailing list to receive our latest articles and offers





* indicates required

 

Steps for Repairing Broken Windows

The following steps walk you through a quick process for identifying and repairing broken windows that are impacting your team’s ability to perform at its best.

1. Share the broken windows theory with your team.

2. Invite your team to identify any broken windows they believe need to be repaired.

3. Ask your team to identify at least 2 broken windows that shoud be repaired first.

4. With your team, identify specific next steps for repairing the windows.

5. Revisit the team’s progress in 4 to 6 weeks. Ask: “What steps have we taken to repair the broken window of _______?”

6. Add the item “Repairing Broken Windows” to your team meeting agenda so that your team regularly identifies broken windows and takes steps to repair them.

For more tools to tap the best of your teams – visit www.teamfitnesstool.com/free-team-tools

Until next time!

Nicole

About The Author:

Nicole Bendaly is a renowned author and President of team performance and development companiesKinect, teamfitnesstool.com and healthcareteamfitnesstool.com.

 

Also published in LinkedIn and The HR Gazette

Nicole BendalyTeamwork
Share this post
LinkedInTwitterFacebook
About the author

Nicole Bendaly

Related posts
Is Your Team Running on Empty?
November 23, 2016
Is Your Team Striving for Excellence, or Satisfied with Mediocrity?
November 16, 2016
Stop Teambuilding. Start Performing.
April 1, 2016
Watch: Ready. Set. Lead!
August 28, 2015
30 Great Coaching Questions for Mentors
June 11, 2015
38 of the Most Inspirational Leadership Quotes
June 4, 2015
Team Fitness Tool by Kinect

Copyright © 2015 Kinect Inc. All rights reserved.