“The program put building blocks in place for the team to work cohesively with one another”
The team really enjoyed the team building activities and the outcomes that came from their sharing of experiences, good or bad. After the team had team building sessions under their belt, they felt comfortable speaking with their coworkers when they were in a conflict situation. Staff also felt comfortable calling one another on behaviors. One example that comes to mind is hearing them asking one another if what they are saying was an assumption. Because they were all hearing the same message and working from the same song book, it made it “ok” for the team to have open honest discussions with one another without facilitation. The program put building blocks in place for the team to work cohesively with one another.
Clinic Operations, Hamilton Health Sciences Center